Smart Web Application Cookie Policy

Our web application uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you use our web application and also allows us to improve it.

This Smart Web Application Cookie Policy (Policy) describes how Smart Pension Limited (‘Smart’, ‘we’, ‘us’ or ‘our’) of 136 George Street, London, W1H 5LD uses cookies and similar technologies when you use our web application. This Policy should be read in conjunction with our Privacy Policy.

A cookie is a small text file of letters and numbers that are placed on your computer or mobile device when you visit a website or an application. Cookies are widely used to make websites/applications work more efficiently and to provide information to the owners of the websites/applications.

You can find more information about cookies from https://ico.org.uk/for-the-public/online/cookies/ .

There are two sources of cookies, first party cookies which are set by Smart on your device and third party cookies which are set by a third party service provider.

Smart may use third party cookies to analyse the use of our web application. These third party service providers may also collect and use information about your activity in our web application and other applications and websites.

Our web application uses cookies to distinguish you from other users of our web application. This helps us to provide you with a good experience when you use our web application and also allows us to improve it.

We use cookies and other tracking technologies, for example, to:

We do not show adverts from third parties on our web application. We do not store any personal information in our cookies that can be used to identify you directly, like your name, email, postcode, or financial information (credit card, bank account).

We do not sell your data to a third party for any reason. To read more about how we protect the information we collect about you, please read our Privacy Policy.

By using our web application or other online services, such as our mobile application, you agree to our use of cookies as described in this Policy.

Certain cookies are strictly necessary for making our web application work well. But you can control or disable other types of cookies through ‘Cookie Settings’ in our cookie banner which pops up when you visit our web application. You can also manage what cookies are stored on your device directly by use of your browser settings. However, blocking some types of cookies may mean you cannot use all the services or features on our web application or other online services.

As explained above, third party cookies are set by someone other than Smart. Our web application may also contain content from other sites like Google, which may set their own cookies. We have no control over third party cookies, but you can disable them by using your browser settings. Please note that you should check these third parties' privacy notices for further information on their use of your personal data.

Information collected may be transferred and stored outside the UK or EEA. Where your personal data is being transferred to countries outside the UK or EEA either by us or by our service providers acting on our behalf, we will ensure that appropriate safeguards and necessary organisational and technical measures are in place to protect your personal data in accordance with the Data Protection Laws. For further information on third parties’ use of your personal data, please check their privacy and cookie notices.

We keep this Policy under regular review and may change it at any time. This Policy is current as of 14 November 2024.

Our Data Protection Officer is Joanne Zhang. If you have any queries about this Policy, please contact [email protected].

When you log into our web application at id.autoenrolment.co.uk – whether as an employer, employee, or adviser – we use certain cookies to enhance your experience. If a cookie group is specific to one user type (employer, employee, or adviser), this will be clearly indicated next to that group below. If no such indication is provided, it means that the cookies are used for all user types when accessing our web application.

Essential Cookies

These cookies are necessary for the web application to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies

These cookies enable the web application to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our web application. They help us to know which pages are the most and least popular and see how visitors move around the web application. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our web application, and will not be able to monitor its performance.