Your pension update
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Hello from Smart Pension!
We want you to get the most out of your Smart Pension account now and in the future. In our latest pension update, we share important investment news, the latest features and changes to your charging structure.
Don’t forget
We’re here to help you understand your finances, make the most of your benefits and plan for retirement.
50
New features
released
1 Jan to 31 Dec 2024
14.8%
Investment growth
Smart Sustainable Growth Fund
1 Jan to 31 Dec 2024
Excellent
Trustpilot score
Standout customer service
as of March 2025
1.5m
Smart Pension Master Trust members
as of March 2025
Investment update
Our investments help you grow your pension savings whilst also doing the right thing for the world around us.
We're enhancing our Smart Sustainable Growth Fund with strategic investments in infrastructure and private equity.
Watch our short video to find out more.
What’s new?
Your feedback has helped us roll out new features, so you can understand why your pension is important and make sure your pension savings work as hard as you do. Here are a few of the highlights:
Find out what you’ll have in retirement, and how much you might need for the lifestyle you want here
See your pension’s potential by getting a clear view of your pension savings by signing in today
Compare our wide range of funds and strategies to make the most of where and how your money is invested with an improved and refreshed look and feel
Brings a better user experience with an improved look and feel, smoother navigation so it's easier to use and faster loading times
Will give you more choice and flexibility when you retire. See your options today
We verify your identity quickly and easily, just like your bank
No forms, printing, or posting letters - everything is done online
Changes to your charging structure
All pension providers, including Smart Pension, charge fees for managing your pension savings. These cover the cost of servicing your workplace pension plan and the underlying investments.
Starting 1 August 2025, we will be making changes to your charge structure. This includes changing the Total Expense Ratio (the total investment cost) to 0.40% for the Smart Sustainable Growth Fund. This means you will pay £4 per year for every £1,000 you have saved with us. This will support the addition of more strategic investments in the Smart Sustainable Growth Fund, including infrastructure and private equity, which can potentially increase long-term returns in the fund.
If you do not wish to take advantage of these changes, you can switch to another investment fund, including the Smart Sustainable Growth Core Fund, which has a Total Expense Ratio of 0.25%. You can learn more about the investment options and the charges that apply by signing into your Smart Pension account and selecting Investments.
We will also charge a small monthly flat fee of £1.85 per month. You will not be charged this monthly fee if your combined pension savings are £100 or less. Like other companies in the UK, we have faced increased costs in the last two years and have tried our hardest not to pass them on.
These changes will also allow us to continue to invest in improving your member experience, supporting the running of the pension scheme and providing our market-leading customer service.
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Who’s looking after your old pensions?
When you change jobs, you may leave behind pensions that you’re no longer paying into. Why not save time by bringing them all together, so you keep track of your retirement savings and pay less on charges? You’ll always have a clear view of your savings through our easy to use app.
Are your details up to date?
It only takes a moment to ensure your contact details with Smart Pension are up to date. Make sure we have your personal email on file so we can keep you connected with your hard-earned savings.
Why not sign in today to quickly check and update your personal details?
Take control
Retirement might seem far away, but saving for your pension is a journey. Taking control of your retirement planning has never been easier. Get your full pension download today and start planning for a brighter future, in just 20 minutes.
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Get in touch
If you have questions about your Smart Pension account, please complete our contact form.
We’re here for you
Our UK Retirement Support Team is here to make retirement planning easier. If you have a question about your options, just give one of our specialists a call.
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