Employer help centre

In this help centre, you'll find quick links, useful documents and resources to help you make the most of your scheme.

Scheme setup

PDF

How to set up your pension scheme

What’s inside:

  • Activiating your account
  • Completing your scheme set up
  • Managing your pension scheme
  • Contributions and payroll
  • Getting in touch

Useful information

Download

Guide to employee onboarding

Download

Guide to late notifications

Download

Guide to employee opt-outs

Visit

Guide to auto enrolment

Visit

Re-enrolling employees

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Giving your adviser access on your behalf

Download

Data, privacy and compliance questions you’ve asked most

Payroll

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Contributions and payroll questions you’ve asked most

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What pay period data needs to be submitted?

Fixing upload errors

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PAPDIS uploads and error questions you’ve asked most

Investments

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Investment funds

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Investment fund performance

Salary sacrifice

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What is salary sacrifice?

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Learn about bonus exchange

Helping your employees learn more about pensions

Share now

Download

Member guide

Download

Investment guide for members

Download

Essential guide to your workplace pension

Download

How much to save for retirement

Useful tools

Retirement calculator

Pension health score

Life expectancy calculator

Got a question?

Questions you’ve asked most

How to re-enrol employees

How do I update employee details

How to do a bonus exchange for my employees

How to set up a direct debit to pay pension contributions

We’re interested in saving with salary sacrifice

I have received an email to say I am late with contributions

I am having problems submitting my payroll information

“Fabulous Customer Services - dealt with my query swiftly, explained everything in detail.”
Kerri, Employer