Transferring your pension savings to Smart Pension

This page will tell you everything you need to know about transferring your pension savings from your previous pension provider to Smart Pension

Your future contributions

As your employer has moved  their pension scheme to us, all future pension contributions will be paid into your new Smart Pension account. This means you will no longer pay contributions into your former pension scheme and your pension savings will be held in two places, rather than one.

What are the benefits of moving my pension savings into one place?

Watch our pension transfer video

Watch our video to find out more information about transferring your pension savings and what you should consider.

What you need to consider

There are a few things you need to think about before you decide to transfer savings over to us, they are:

  • You should read our transfer guide to make sure you’re happy to transfer your pension savings to us.
  • We won’t charge you for transferring your pension to us, but other providers may have exit fees for leaving their schemes. This means the amount of money you transfer into your Smart Pension account could be less than the amount you currently have invested in your former pension scheme.
  • You may have protection in relation to benefits that accrued prior to April 2006, which you may lose if you transfer out individually. You can keep this protection if you participate as part of a bulk transfer exercise. If this applies to you, please email us at
  • We recommend that you speak to a financial adviser to make sure transferring is right for you. You can find an independent financial adviser by visiting MoneyHelper.
  • Beware of scammers who are targeting pension savings. You can find more information on staying safe from pension scams on the Financial Conduct Authority’s website and by reading our How to be scam smart page.

Frequently asked questions

There are a few things you need to think about before you decide to transfer savings over to us, they are:

How do I transfer?

You will receive an email from us that will explain what you need to do. You’ll need to complete the relevant forms and send them back to us by the deadline provided in the email.

How long will this process take?

The time it takes to transfer your pension savings will depend on your previous provider and their existing transfer processes. In some cases, the transfer process can take several weeks. We will keep you updated throughout your transfer.

Can I transfer other pension savings?

You can also transfer other pension savings you may have with other pension providers. To start adding pensions to your dashboard, sign in to your Smart Pension account and select Get started on the section labelled Bring your pensions together.

The minimum transfer value is £100. We recommend that you read our transfer guide before deciding to transfer your pension savings over to us.