Help centre
Member letters and communications

We need to send you a number of important letters about your pension which will be stored in your personal inbox and can be accessed from the Inbox button on the “Your pension” page.

Message details

Just like a traditional email, each message shows the subject line, the date it was sent, any attachments, and if you have read it or not (messages with the subject line in bold have not yet been read). Click the subject line to read your message.

Message notifications

If you have provided your email address, we will send you an email to let you know you have a new message to read.

Lorem ipsum dolor sit amet elit

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

You may also be interested in

Signing in to your member account for the first time

Managing my details

I haven't received my sign in details

I don't have an email address

I can't remember my password

I can't remember my employer account name

I can't remember my email address or username

How to sign up for Smart Rewards

How to sign in to Smart Rewards

How do I sign in to my member account?

How do I add or change my beneficiaries?

Completing identity and verification