What happens if I die before I retire?
What are means-tested benefits?
Taking your pension savings early
How to complete your retirement application form
How much money will I need when I retire?
Your options at retirement
Combining your pensions before retirement
Accessing your savings at retirement
Why was I automatically enrolled into a workplace pension?
Now I've opted out, how are my contributions refunded?
Moving your pension from Smart Pension to another provider
Leaving your pension scheme if you've been automatically enrolled
How to join your pension scheme
Where can I see contributions to my pension?
Top frequently asked questions about adding money or making regular pension contributions
How salary sacrifice works
How do I pay my Smart Rewards savings into my Smart Pension account?
Change how much you pay into your pension
Automatic Enrolment and Maternity Leave
Add money at any time by making a one-off pension contribution
Signing in to your member account for the first time
Member letters and communications
I haven't received my sign in details
I don't have an email address
I can't remember my password
I can't remember my employer account name
I can't remember my email address or username
How to sign up for Smart Rewards
How to sign in to Smart Rewards
How do I sign in to my member account?
How do I add or change my beneficiaries?
Completing identity and verification
Protect your pension from scams
Using the Smart Pension skill for Amazon Alexa
Your 2025 annual pension statement
Growth rate assumptions 2025
Why is your retirement age important?
Tax year-end and your pension: what you need to know
Protecting the money you have invested
Moving your pension from another provider to Smart Pension
How pensions work and why they matter
How do I find my old pensions?
Can I choose where my pension savings are invested?
Additional voluntary contributions
Signing in as an employer
Finding your account name
Signing the participation agreement
Setting up your Direct Debit
Pension Scheme Registration Number (PSR)
Submitting a re-declaration of compliance
Why has my PAPDIS file failed?
Uploading pre-assessed contributions
Smart Pension and Moneysoft (Payroll Manager)
PAPDIS specifications and assessment codes
Fixing errors with your PAPDIS upload
Updating your staging date or duties start date
Updating your scheme details
Updating and managing signatories and admins
Personalising Smart Pension for your employees
How to close a Smart Pension account
Change who receives emails from Smart Pension
Adding and viewing admins and signatories
Updating multiple employees and contribution percentage
Updating employee details
What is an adviser invitation?
Sending an adviser invitation
Managing adviser permissions
You can pay contributions into Smart Pension at any point in the month
Which employees are eligible?
Understanding your contributions
Pension contribution timelines and the investment process
Pay period data submission requirements
